Private Patient Engagement Software for Hospitals & Clinics
Convenient Digital Patient Pathways for Private Hospitals
Our digital patient engagement platform helps private hospitals simplify pre- and post-operative care. By integrating patient intake software with healthcare automation solutions and a care coordination platform, Personify Care enables teams to streamline workflows, reduce cancellations and delays, and focus on delivering safer, higher-quality patient care.
Trusted by leading private hospitals to connect patients to the best possible care





Reduce Cancellations with Digital Intake
Is you team suffering from incomplete or delayed communication of complex or high-risk patient histories on the day of procedure?
Eliminate the burden of paper forms and phone calls to check if patients have completed all admin and clinical assessments to reduce the risk of surgical delays.
Personify Care enables teams to rapidly collect patient registration and information that would typically be sent out in physical packs (that are frequently misplaced or delayed).
Spot Clinical Risks Early with Digital Pathways
Some private hospitals receive as little as a days’ notice of an inbound patient, putting immense pressure on clinical teams and often leading to surgical delays. Automatically screen, triage, and identify eligible, low complexity patients who may be suitable for evidence-based ERAS and Short Stay models of care.
Eliminating the burden of manually reviewing and chasing paper forms to understand your patients quickly and easily.
Personify Care enables teams to rapidly screen a patient’s health history and flag clinical risks like Blood Thinners, VTE, BMI, Allergies, COVID19, and more.
When people are in the depths of an eating disorder, the stress of filling out forms can feel overwhelming. The platform has been a game-changer, making the process easy and stepping participants through it slowly so they feel understood and supported.
Lower Readmissions with Patient Pathways
Enhance the visibility of a patient’s recovery with advanced planning for post-operative care and streamline post-operative follow-up.
Digitise your post-operative pathways to include helpful information and post-discharge tasks.
Bite-sized, digestible information is delivered at the right time in the patient journey for best results.
Simplify Consents and Payments
Following up and collecting out-of-pocket expenses is a day-to-day occurance for private hospitals.
Inform a patient of the cost of treatment prior to their admission, and digitally collect their consent with ease. We can help private hospitals improve their patient experience and easily manage payments either prior to a patient’s arrival or post-discharge.
Frequently Asked Questions
What is private patient engagement software?
Private patient engagement software digitises the hospital journey — from pre-admission to discharge — helping teams reduce admin, improve compliance, and deliver safer care.
How do digital patient pathways help private hospitals?
Digital pathways automate reminders, intake, and follow-up, reducing cancellations and delays while improving patient readiness.
What are digital patient pathways for private hospitals?
Digital patient pathways are structured, automated workflows that guide patients through pre- and post-operative care. With Personify Care’s patient engagement software for private hospitals, clinical teams can reduce admin, flag risks earlier, and deliver a smoother experience for patients.
How does patient intake software help reduce cancellations and delays?
Patient intake software replaces paper forms and manual calls with secure digital assessments. This ensures patients complete required admin and clinical information ahead of surgery, helping hospitals lower the risk of cancellations or last-minute delays.
Can a care coordination platform improve patient outcomes?
Yes. A care coordination platform gives hospitals early visibility of patient risks, supports ERAS and Short Stay models, and helps ensure clinical teams have the right information at the right time to provide safer care.
What role do healthcare automation solutions play in private hospitals?
Healthcare automation solutions remove repetitive manual tasks, such as follow-up calls and form chasing, so staff can focus on patient care. For private hospitals, this translates into faster throughput, reduced admin costs, and improved compliance.
How does Personify Care support post-hospital discharge care?
Personify Care delivers bite-sized patient education and follow-up tasks through digital patient pathways. This helps hospitals monitor recovery, reduce the likelihood of readmission, and support patients with clear, timely information after discharge.
Health Grade Security & Privacy
Powered by the Personify Care platform that’s been used to monitor and screen over 16 million patient interactions and clinical risks.
Interoperability is by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).
- Meets all Australian and New Zealand privacy and security requirements.
- HIPAA Compliant for US providers.
- Patient identity verified through 2-factor authentication.
- Patient opt-in consent at registration to share information with healthcare team.
- All information stored onshore.
- Adheres to strict security standards with all data encrypted in transit and at rest.