Personify Care

Perioperative Care Pathways

Improve the flow of patients along their perioperative pathway by fast-tracking access to care, preventing discharge delays, and maximising hospital resources. With Personify Care’s perioperative software, hospitals can digitise pre-admission, consent, and discharge processes — all without compromising the quality of clinical perioperative care.

Streamline patient education and health assessment

Reduced Administrative Burden

85%

of patients no longer requiring manual follow up (phone calls) from clinical staff

Reduced Weekly Cancellations

28%

reduction in weekly cancellations

Reduced Wait Times

71%

reduction in wait times

Reduce wait times and improve utilisation of hospital capacity

Reduce wait times

Inefficiencies in pre-admission processes create administrative bottlenecks, delays in assigning patients to the appropriate level of care, and consume scarce clinical staff time.

With Personify Care’s perioperative software, hospitals can screen patients early via digital pathways, identify risk profiles, and route each person to the right perioperative pathway sooner.

Increase visibility of patient progress across the perioperative journey, reduce avoidable cancellations, shorten waiting times, and improve utilisation of theatre slots.

Reduce the administrative burden from paper forms and phone calls so staff can focus more of their time on delivering high-value care.

Meet the demands of increased volumes and complexity of patients

Overcrowded departments are causing care delivery delays and poor handoffs, ultimately affecting the flow of patients. Meet these complex demands with the adoption of digital perioperative care pathways for risk screening, traceable digital pre-admission assessments, and timely delivery of personalised patient education.

Automatically screening patients via digital pathways alleviates some of the administrative pressure of clinical teams caused by increased patient volumes and complexity, without compromising the quality of care. With Personify Care’s perioperative software, hospitals can streamline patient flow and manage growing demand more effectively.

Continue to meet required thresholds for wait times whilst effectively screening for patient risk, despite increased demand on services.

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Delivery of timely patient information leading to reduced cancellations and confusion

The delivery of communications can greatly affect the flow of patients through the perioperative pathway. When information is not timely or memorable, the result is unprepared patients, delays, and underutilisation of hospital resources.

Providing patients with a traceable digital checklist of information, delivered to them at the optimum point in their perioperative journey, leads to less confusion, better prepared patients, and smoother pre-admission processes.

Maximise the use of hospital resources by ensuring patients have the information they need to arrive on time and fully prepared for their consultation, anaesthesia, or procedure.

Provide early support to patients for their surgical experience, with consistent pre-admission information relevant to their procedure and recovery, leading to less post-operative patient confusion.

Optimise Discharge Planning Across the Perioperative Pathway

Ineffective discharge planning can prolong hospital stays for patients who are clinically ready to go home. With Personify Care’s digital perioperative care pathways, discharge planning begins well before admission, reducing delays and freeing up hospital capacity.

Proactively manage discharge with digital checklists of instructions and pre-arranged support, ensuring patients and their families know what to expect after surgery.

Early risk detection through digital pre-admission assessments helps identify potential discharge barriers sooner. Post-discharge information is accessible at any point in the perioperative pathway, improving patient recall, confidence, and recovery.

Optimise discharge planning

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Frequently Asked Questions

What are perioperative care pathways?

 Perioperative care pathways are structured, evidence-based workflows that guide patients through each stage of surgery — from pre-admission and risk screening, to the procedure itself, and post-discharge recovery. Digitising these pathways helps hospitals streamline processes, reduce delays, and improve patient outcomes.

How do perioperative pathways help hospitals?

Perioperative pathways standardise patient care and reduce administrative bottlenecks. By guiding patients through a consistent journey, hospitals can lower cancellation rates, shorten waiting times, and maximise the use of surgical theatre capacity.

What is perioperative software?

Perioperative software is technology that digitises perioperative care pathways. With Personify Care, hospitals can use perioperative software to screen patients earlier, automate pre-admission assessments, deliver timely patient education, and improve discharge planning.

How does digital triage fit into the perioperative pathway?

 Digital triage is the first step in the perioperative pathway. By assessing a patient’s risk profile early, hospitals can route patients to the right level of care sooner, helping avoid last-minute cancellations and delays.

Can perioperative care pathways improve the patient experience?

Yes. Digital perioperative care pathways give patients timely information, digital checklists, and reminders that reduce confusion and stress. Patients arrive better prepared for their surgery and recovery, leading to improved satisfaction and outcomes.

What problems do digital perioperative pathways solve for clinical teams?

 They reduce the manual workload from paper forms and follow-up phone calls. Automated reminders, risk screening, and patient education free up valuable clinical time so staff can focus on delivering high-value care where it’s needed most.

Is electronic consent software legally valid?

Yes. Electronic consent software is designed to meet healthcare compliance and legal standards. Digital signatures are securely captured, time-stamped, and documented, ensuring the consent is as valid as a traditional paper form — while offering better traceability and audit readiness.

 

What is an informed consent form?

An informed consent form records a patient’s agreement to treatment after they’ve been given clear information about the risks, benefits, and alternatives. With Personify Care’s eConsent software, informed consent forms are delivered digitally, allowing patients to review details, ask questions, and sign electronically.

What is a medical consent form?

A medical consent form gives healthcare providers permission to deliver treatment or procedures. Traditionally completed on paper, medical consent forms can now be digitised with electronic consent software, improving accuracy, compliance, and accessibility for patients and clinical teams.

What is informed medical consent?

Informed medical consent ensures that patients fully understand their diagnosis, treatment options, and potential risks before agreeing to care. Digital platforms like Personify Care make this process more reliable by providing accessible consent information, education materials, and secure e-signatures.

What is anaesthetic informed financial consent?

Anaesthetic informed financial consent is a specific type of informed financial consent. It ensures patients understand the potential costs associated with anaesthesia before their procedure. With Personify Care’s digital platform, hospitals can provide clear cost breakdowns, link estimates to item numbers, and capture consent online to reduce billing disputes.

Health Grade Security & Privacy

iSO270001

Powered by the Personify Care platform that’s been used to monitor and screen over 16 million patient interactions and clinical risks.

Interoperability is by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).

  • Meets all Australian and New Zealand privacy and security requirements.
  • HIPAA Compliant for US providers.
  • Patient identity verified through 2-factor authentication.
  • Patient opt-in consent at registration to share information with healthcare team.
  • All information stored onshore.
  • Adheres to strict security standards with all data encrypted in transit and at rest.

Trusted by Leading Hospitals for Safer Digital Patient Pathways

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