Digital Informed Financial Consent Solutions for Hospitals & Clinics
Our Digital Informed Financial Consent solution is a fast and effective way for hospitals to provide patients with a clear financial consent form before admission, including anaesthetic informed financial consent where required. It helps patients understand treatment costs, ensures compliance, and digitally collects their informed financial consent. Get started in 7 days.
Collect Patient Financial Consent in Under 24 Hours
Easily collect a patient’s Informed Financial Consent (IFC) form, even when there’s less than one day’s notice before admission.
Eliminate many of the manual calls, faxes, and emails by digitising the financial consent process.
Improve patient response rates and ensure that every patient, including those requiring anesthesia, is financially informed before surgery.
Does your team meet the new NSQHS Standards?
Don’t waste staff time chasing patients for digital informed financial consent forms.
Ensure patients clearly understand their financial consent, including out-of-pocket expenses for private patients, and what is or isn’t covered by private health insurance.
With Personify Care, you can easily update and manage financial consent forms and patient pathways in minutes using a drag-and-drop editor.
Minimise the Risk of Surgical Delays with Digital IFC
- Provide patients with a seamless invitation via QR code, SMS, or a dedicated link on your website
- Send automated reminders so staff don’t waste time chasing incomplete financial consent forms
- Automatically identify patients who haven’t completed their informed financial consent and follow up quickly and easily
- Collect excess payment securely within your digital consent pathway, if desired
Streamline your entire patient pre-admission pathway
You’re in full control of the patient experience – from branding, timing & content of patient communications
No need to change the way you work, we can mirror your existing workflows
Extend your pathway to include admission, health, and digital consent forms, plus practical arrival details like where to park or appointment reminders to decrease no-shows.
Frequently Asked Questions
What is Informed Financial Consent?
Informed financial consent is the process of making sure patients clearly understand the likely costs of their treatment before it takes place. This includes explaining out-of-pocket fees, what’s covered by private health insurance, and providing transparent cost information in advance.It often goes hand-in-hand with Informed Surgical Consent.
Why is an Informed Financial Consent form important?
An informed financial consent form ensures that patients have a written record of their expected expenses. It helps providers meet compliance requirements, reduce misunderstandings, and build patient trust by making fees and payment responsibilities clear.It also forms an essential part of Patient Preparation.
What’s the difference between a financial consent form and an informed financial consent form?
A financial consent form outlines the costs a patient agrees to pay. An informed financial consent form goes further by ensuring the patient has received a full explanation of fees, insurance coverage, and any possible out-of-pocket costs before giving consent.
Do patients need anaesthetic informed financial consent?
Yes. For procedures requiring anaesthesia, an anaesthetic informed financial consent should be provided. This ensures patients are aware of the anaesthetist’s fees, how much is covered by their insurance, and what costs they may need to pay directly.
How does digital informed financial consent benefit patients and providers?
Digital informed financial consent streamlines the process by replacing manual paperwork with secure online forms. Providers can send consent requests instantly, patients can review and sign their forms on any device, and hospitals or clinics can ensure compliance while reducing admin time. It also reduces repetitive tasks for staff, freeing up time for higher-value care within Digital Patient Intake Pathways.
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Health Grade Security & Privacy
Powered by the Personify Care platform that’s been used to monitor and screen over 16 million patient interactions and clinical risks.
Interoperability is by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).
- Meets all Australian and New Zealand privacy and security requirements.
- HIPAA Compliant for US providers.
- Patient identity verified through 2-factor authentication.
- Patient opt-in consent at registration to share information with healthcare team.
- All information stored onshore.
- Adheres to strict security standards with all data encrypted in transit and at rest.
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