Digital Patient Pathways for Public Hospitals
A streamlined way to send, collect and action patient pre and post operative care.
Free up scarce resources so your clinical teams can focus on patient-centred high-value care. Quickly assess patients and direct them to the right level of care for their needs.
- Streamline patient screening
- Reduce clinical admin
- Better patient outcomes
- Communicate gap fees
- Enhance recovery
Trusted by world-class healthcare providers to connect patients to the best possible care
Multisite Public Hospitals
- Coordinate across sites : Pre-op at Site A, surgery at Site B, rehab at Site C – without duplicate paperwork or repeated patient history.
- Reduce admin load : Free up clinical and admin staff with streamlined, digital-first workflows.
- See the full picture: Track patient progress across the entire health service, not just individual clinics.
- Ease clinic congestion: Shift appropriate steps (e.g. education, screening) to digital, reducing unnecessary in-person visits
- Support diverse populations: Deliver content in 32+ languages to improve understanding and engagement.
- Use data to improve care: Benchmark performance and identify trends across departments and hospitals.
Regional and Rural Hospitals
- Connect across distance: Improve coordination between hospitals, GPs, and allied health, even when teams aren’t co-located.
- Extend workforce capacity: Fill clinical gaps by automating routine education, screening, and follow-up tasks.
- Make care more accessible: Deliver pre- and post-op support remotely, avoiding unnecessary travel for patients.
- Detect risk early: Spot signs of no-shows, deterioration, or re-admission risk – especially when local follow-up is limited.
Free your clinical team from paper forms and phone calls
Improve access to patient information throughout their journey – from triaging risks prior to pre-op appointments to advance planning for post-operative care.
Unlock resources and embrace new evidence-based care models by reducing the volume of unanswered or unnecessary phone calls – without impacting the patient experience.
We’re helping public hospital teams screen day patient post-operative calls and identify earlier the patients not recovering as expected.
Streamline patient education and health assessment
Digitise your clinical and administrative patient pathways with ease.
Automatically personalise mobile-first pathways by procedure type and the individual patient. Plus cover off all the essential content and tasks – from pre-admission clinical information (like fasting instructions) to administrative information (like directions to the hospital, parking suggestions and more).
Enhance patient recovery programs
Connect with patients, even when they’re not physically in the hospital. Create true continuity of care between face-to-face appointments, phone calls, and Telehealth calls with unified patient pathways.
Increase the visibility of a patient’s recovery and monitor the risk of readmission to ultimately reduce readmission rates with real-time access to patient-reported outcomes.
Improve discharge planning and visibility of complications
Screen patients early to plan support and rehabilitation plans when they go home.
Easily combat patient confusion post-surgery with clear and timely tasks and information that keeps patients connected to care, throughout their recovery phase, to reduce readmissions and complications.
Health Grade Security & Privacy
Powered by the Personify Care platform that’s been used to monitor and screen over 16 million patient interactions and clinical risks.
Interoperability is by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).
- Meets all Australian and New Zealand privacy and security requirements.
- HIPAA Compliant for US providers.
- Patient identity verified through 2-factor authentication.
- Patient opt-in consent at registration to share information with healthcare team.
- All information stored onshore.
- Adheres to strict security standards with all data encrypted in transit and at rest.