Telehealth Patient Pathways for Health Services

Support the full patient journey. Better prepare patients for the telehealth visit and manage their progress after their consult. Collect patient history in advance. Use your existing telehealth provider or select from one of our partners. Get Started in under 24 hours.

Try the patient experience

Try a demonstration pathway powered by the Coviu HealthDirect Video Call

Telehealth pathway mobile app

Screen patient history prior to the telehealth visit
Quickly identify patient risk profile
Send patients straight into your telehealth waiting room
Use your existing telehealth solution or choose from one of our partners
Manage the entire patient journey through a secure pathway

Update protocols in minutes

Gain full control of assessments and patient instructions
Achieve seamless continuity of your organisation’s brand identity with your patients
Update protocols in minutes with a drag and drop interface in accordance with latest clinical guidelines
Add ongoing education and follow-up of symptoms for at risk patients
Real-time dashboard
Receive real time alerts from your staff highlighting at-risk patients based on patient answers
Avoid unnecessary staff time consumption on manual pre-admission work
Secure patient messaging to provide ad-hoc instructions or ongoing support

Patient registration options

Go live in under 24 hours. No IT time required.
Allow patients to enter their mobile number to receive an invitation to your screening app.
Let them register via QR code, simple text message or dedicated link on your website.

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Health Grade Security & Privacy.

Powered by Personify Care platform that’s been used to monitor over 10.1 million patient interactions and screen over 9.3 million clinical risks.

Interoperability by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).


Meets all Australian & New Zealand privacy & security requirements.


HIPAA Compliant for US providers.


Patient identity verified through 2-factor authentication.


Patient opt-in consent at registration to share information with healthcare team.


All information stored onshore.


Adheres to strict security standards with all data encrypted in transit and at rest.

Trusted by world-class healthcare providers

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