Case Studies
Practical examples from health services across Australia and New Zealand to help you streamline patient care, beyond the hospital stay.
Real Stories, Real Success
We’re supporting healthcare teams like you to deliver personalised care, beyond the hospital stay.
Learn more about their pathways.
Mater Private Hospital Townsville MAJR Program Short Stay Model of Care Reduces Length Of Stay
Rising Length of Stay is undermining hospital flow Length of Stay is a growing...
Barossa Hills Fleurieu Local Health Network
Outcomes at a glance Improved efficiency and effectiveness of care Optimised...
Royal North Shore Hospital – DIAMONDS
The Status Quo: Paper-Based, Manual, and Overloaded Before the DIAMONDS pilot,...
Forte Health
The initiative, in partnership with Personify Care, is part of Forte Health's...
SA Health Genomics
The Growing Challenge of Scaling Genomic Resources in Australia and New...
Northern & Southern Endoscopy
The Challenge Managing direct access endoscopy with limited admin time...
Metro North QLD
The Growing Challenge of Patient Waitlist Management With outpatient waitlists...
Canberra Obstetrics
Introduction: Modernising Antenatal Care Canberra Obstetrics, a busy practice...
Mercy Hospital
Connecting the patient pathway from the specialist consult to the hospital...
Printable Case Studies
Wandi Nerida Eating Disorder Recovery Centre
Reduced admission time from 4–6 weeks to less than 7 days
Mater Private Hospital Townsville
Reduced length of stay from five days to under 2 and improved recovery.
Outpatient Clinic Optimisation
Clinic reduces Failure to Attend Rates for appointments by 56%
Metro North QLD Across 5 sites, 12 Specialities
Four times faster waitlist audit process than previous audit system
Northern and Southern Endoscopy Clinics
91% patients confirm appointments online, eliminating phone calls
Outpatient Waitlist Case Study
Waitlist Audit Pathway Reduces Outpatient Waitlist by 12%
Flinders and Upper North Local Health Network (FUNLHN)
76% reduction in post-op phone calls.
Royston Hospital
94% Reduction in post discharge phone calls
NALHN Women’s and Children’s
Unburden midwives, detect early-pregnancy risks, and empower pregnant women throughout their care
The Queen Elizabeth Hospital
Reduce patient wait times by 71% and improve access to care for routine endoscopic/colonoscopic procedures
Barossa Hills Fleurieu Local Health Network
Regional health network uses e-pathways to overcome information gaps in healthcare to enhance hospital care
St John of God Health Care
Deploying new models of care to reduce re-admission rates with digital pathways
Monash Health
Monash Health’s Pre-admission Digital Patient Pathways
CALHN
Delivering digital patient pathways at The Royal Adelaide & The Queen Elizabeth Hospitals
St Andrew’s Hospital
St Andrew’s Hospital launches integration between Personify Care and InterSystems
Clinical Research Organisations
Streamline participant recruitment, screening and matching
Australian First Genomics Study
Video-Assisted Digital Consent Enhances Patient Education and Consent Collection
Mercy Hospital
Applying digital health to pre-admission pathways with Mercy Hospital
Major Public Hospital ROI
Securing a Rapid ROI in Public Health
An eHealth tool safely streamlines the pathway from referral to procedure for routine endoscopic procedures