Perioperative Patient Pathways

Improve the flow of patients along their healthcare journey by fast-tracking them to get the care they need as quickly as possible, whilst preventing discharge delays and maximising the use of available resources. All without compromising the quality of clinical perioperative care.

Reduced Administrative Burden


of patients no longer requiring manual follow up (phone calls) from clinical staff

Reduced Weekly Cancellations


reduction in weekly cancellations

Reduced Wait Times


reduction in wait times

Reduce wait times and improve utilisation of hospital capacity

Inefficiencies in pre-admission processes create administrative bottlenecks, delays in assigning patients to the appropriate level of care and consumes scarce clinical staff time that could otherwise be directed at providing high-value care to the patients who need it most. By screening patients via digital pathways at the point when they are referred to a hospital, and automatically identifying their risk profile, they can be provided with the right level of care, earlier.

Increased visibility to patient progress, fewer instances of avoidable cancellations, reduced patient waiting times, improved utilisation of theatre slots and fewer cancelled outpatient appointments.

Minimise bottlenecks in screening patients after they’ve been referred, to ensure they get quicker access to the appropriate level of care.

Reduced administrative burden from paper forms and phone calls so that staff can focus more of their time on delivering high value-care to the patients that need them most.

health risk detected in Personify Care

Meet the demands of increased volumes and complexity of patients

The increasing demand for health services and ever more complex patients puts pressure on already overcrowded departments, causing care delivery delays and poor handoffs, all of which ultimately affect the flow of patients. However, the demands of increasing patient volumes and complexity can be met through the adoption of digital pathways for maintaining risk screening, conducting traceable digital pre-admission assessments and automating the timely delivery of patient education.

Automatically screening patients via digital pathways alleviates some of the administrative pressure of clinical teams caused by increased patient volumes and complexity, without compromising the quality of care.

Continue to meet required thresholds for wait times, whilst effectively screening for patient risk, despite increased demand on services.


Launch your digital patient pathways in under 4 weeks

Delivery of timely patient information leading to reduced cancellations and confusion

The delivery of communications can greatly affect the flow of patients through the perioperative journey and when not delivered in a timely and memorable way can result in unprepared patients, delays and underutilisation of hospital resources. Providing patients with a traceable digital checklist of information, delivered to them at the optimum point in their journey, leads to less confusion, better prepared patients and smoother pre-admission processes.

Reduced administrative barriers in the patient’s perioperative journey.

Ensure patients have the information they need to arrive on time and fully prepared for their consultation or procedure, helping to maximise the use of hospital resources by reducing the rate of delays and cancellations.

Provide early support to patients for their surgical experience, by providing them with consistent pre-admission information relevant to their procedure and recovery whilst in hospital, leading to less post-operative patient confusion.

health risk detected in Personify Care

Optimise discharge planning

Lack of advanced discharge planning and ineffective patient communication can lead to the prolonged use of hospital resources by patients who are clinically ready to be discharged but have been delayed due to inefficient processes. Leverage digital pathways to support discharge planning well ahead of time, during the pre-admission process. 

By providing patients with a digital checklist of instructions and information prior to their admission, including pre-arranging their discharge support, healthcare teams and their patients can proactively plan for discharge in advance.

Early detection of risks via digital pre-admission assessments, that may impact the discharge process.

Having approved resources and information readily available in a digital pathway, that’s relevant to the patient’s procedure and available for them at the point of discharge.

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Health Grade Security & Privacy.

Powered by Personify Care platform that’s been used to monitor over 8 million patient interactions and screen over 8.3 million clinical risks.

Interoperability by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).


Meets all Australian & New Zealand privacy & security requirements.


HIPAA Compliant for US providers.


Patient identity verified through 2-factor authentication.


Patient opt-in consent at registration to share information with healthcare team.


All information stored onshore.


Adheres to strict security standards with all data encrypted in transit and at rest.

Trusted by world-class healthcare providers