Perioperative Patient Pathways

Improve the flow of patients along their healthcare journey by fast-tracking them to get the care they need as quickly as possible, whilst preventing discharge delays and maximising the use of available resources.All without compromising the quality of clinical perioperative care.

Reduced Administrative Burden


of patients no longer requiring manual follow up (phone calls) from clinical staff

Reduced Weekly Cancellations


reduction in weekly cancellations

Reduced Wait Times


reduction in wait times

Reduce wait times and improve utilisation of hospital capacity

Inefficiencies in pre-admission processes create administrative bottlenecks, delays in assigning patients to the appropriate level of care, and consumes scarce clinical staff time. 

Screen patients early with digital pathways when they are referred to a hospital, and automatically identifying their risk profile so patients can be provided with the right level of care, earlier.

Increase visibility of patient progress, reduce avoidable cancellations, reduce patient waiting times, and improve utilisation of theatre slots.

Reduced administrative burden from paper forms and phone calls so that staff can focus more of their time on delivering high value-care to the patients that need them most.

health risk detected via reporting in Personify Care

Meet the demands of increased volumes and complexity of patients

Overcrowded departments are causing care delivery delays and poor handoffs, ultimately affecting the flow of patients. Meet these complex demands with the adoption of digital pathways for risk screening, traceable digital pre-admission assessments, and automating the timely delivery of personalised patient education.

Automatically screening patients via digital pathways alleviates some of the administrative pressure of clinical teams caused by increased patient volumes and complexity, without compromising the quality of care.

Continue to meet required thresholds for wait times, whilst effectively screening for patient risk, despite increased demand on services.


Launch your digital patient pathways in under 4 weeks

Delivery of timely patient information leading to reduced cancellations and confusion

The delivery of communications can greatly affect the flow of patients through the perioperative journey. When information is not timely or memorable, the result is unprepared patients, delays and underutilisation of hospital resources.

Providing patients with a traceable digital checklist of information, delivered to them at the optimum point in their journey, leads to less confusion, better prepared patients and smoother pre-admission processes.

Maximise the use of hospital resources by ensuring patients have the information they need to arrive on time and fully prepared for their consultation, anaesthesia, or procedure.

Provide early support to patients for their surgical experience, with consistent pre-admission information relevant to their procedure and recovery, leading to less post-operative patient confusion.

health risk detected via patient checklist in Personify Care
optimise discharge planning in personify care

Optimise discharge planning

Lack of advanced discharge planning and ineffective patient communication can lead to the prolonged use of hospital resources by patients who are clinically ready to be discharged. Leverage digital pathways to support discharge planning well ahead of time, during the pre-admission process. 

Proactively plan discharge with a digital checklist of instructions and information prior to a patients admission – including pre-arranging discharge support.

Early detection of risks via digital pre-admission assessments, that may impact the discharge process.

Improve information recall and post-discharge support with relevant content is readliy available for patients to refer back to at any point in their discharge journey.

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Powered by Personify Care platform that’s been used to monitor over 10.1 million patient interactions and screen over 9.3 million clinical risks.

Interoperability by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).


Meets all Australian & New Zealand privacy & security requirements.


HIPAA Compliant for US providers.


Patient identity verified through 2-factor authentication.


Patient opt-in consent at registration to share information with healthcare team.


All information stored onshore.


Adheres to strict security standards with all data encrypted in transit and at rest.

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