Convenient Digital Patient Pathways for Private Hospitals

A streamlined way to send, collect and action patient pre and post operative care. 

Accelerate patient throughput, while delivering a high-quality patient experience with ERAS, Short Stay, and Direct Access Digital Pathways.


Reduce cancellations


VMO patient visibility


See more patients


Secure payments early

Trusted by world-class healthcare providers

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“In the past, 25% of our patients hadn’t submitted their information 5 days before surgery.

Even after being chased up, 5% still hadn’t submitted the information on the morning of their surgery.

With Personify Care, that’s been reduced to basically zero.”
– Jason Silby, Mercy Hospital

Jason Silby Mercy Hospital

Reduce cancelled or delayed admissions

Are you team suffering from incomplete or delayed communication of complex or high-risk patient histories on the day of procedure? 

Eliminate the burden of paper forms and phone calls to check if patients have completed all admin and clinical assessments to reduce the risk of surgical delays.

Personify Care enables teams to rapidly collect patient registration and information that would typically be sent out in physical packs (that are frequently misplaced or delayed).
Learn about Personify Care Platform

Early visibility of clinical risks

Some private hospitals receive as little as a days’ notice of an inbound patient, putting immense pressure on clinical teams and often leading to surgical delays.

Automatically screen, triage, and identify eligible, low complexity patients who may be suitable for evidence-based ERAS and Short Stay models of care.

Eliminating the burden of manually reviewing and chasing paper forms to understand your patients quickly & easily.
Personify Care enables teams to rapidly screen a patient’s health history and flag clinical risks like Blood Thinners, VTE, BMI, Allergies, COVID19, and more.
Learn about Preadmission Screening

Reduce the likelihood of readmission

Enhance the visibility of a patient’s recovery with advanced planning for post-operative care and streamline post-operative follow-up.

Digitise your post-operative pathways to include helpful information and post-discharge tasks.

Bite-sized, digestible information is delivered at the right time in the patient journey for best results.

Learn about Discharge Pathways

Collect Surgical and Financial Consent plus secure payments

Following up and collecting out-of-pocket expenses is a day-to-day occurance for private hospitals.
Inform a patient of the cost of treatment prior to their admission, and digitally collect their consent with ease. We can help private hospitals improve their patient experience and easily manage payments either prior to a patient’s arrival or post-discharge.
Learn about Digital IFC
Learn about Payments

Health Grade Security & Privacy

Powered by Personify Care platform that’s been used to monitor over 10.1 million patient interactions and screen over 9.3 million clinical risks. 

Interoperability by design. Information collected from patients can be stored as part of their patient record via integration into your Patient Management System (PMS) or Electronic Medical Record (EMR).


Meets all Australian and New Zealand privacy & security requirements.


HIPAA Compliant for US providers.


Patient identity verified through 2-factor authentication.


Patient opt-in consent at registration to share information with healthcare team.


All information stored onshore.


Adheres to strict security standards with all data encrypted in transit and at rest.

Digitise your patient pathways with Personify Care