ADELAIDE, AUS & SYDNEY, AUS – July 11, 2024 Consultmed and Personify Care are excited to announce our partnership, which will deliver a much-needed end-to-end patient pathway from the first GP visit and referral to specialist services, triage, admission, consent, and enrolment into a digital patient pathway. This collaborative approach and our integration will be launched later this year at Wandi Nerida, a specialist residential eating disorder recovery centre in Queensland and will be made available to other health providers managing elective surgery and outpatient services.
Here is how it will work at Wandi Nerida:
- GPs and other primary care providers can send an electronic referral directly to the specialists or the hospital using Consultmed’s web-portal or directly from their practice management software (e.g. Best Practice, Medical Director)
- Psychiatrists and Eating Disorder clinicians will be able to use Consultmed to triage the referrals and provide specialist Advice and guidance to referrers. A Case Conference can also be initiated between treating clinicians to discuss patient care plans using our secure messaging technology, built on MS Azure.
- Once the referral is accepted, scheduled or waitlisted, the patient is automatically enrolled into a personalised Digital Patient Pathway via our integration with Personify Care.
- The clinical team will track the admission and preparation process via Personify Care’s Digital Patient Pathways, preparing patients for their first appointment or admission, obtaining consent, and collecting patient reported outcome measures (PROMs).
A/Professor Vikram Palit, CEO of Consultmed, said, “So often we expect patients to do the heavy lifting, carry around their paper documents, find the right specialist, book themselves in and in some cases, work out how to admit themselves to hospital. We are looking to address these gaps and the fragmentation that exists in the system by connecting Consultmed’s digital referral platform with Personify Care’s digital patient pathways. This means that at every stage, from going to your GP, referral, triage, consent, pre-admission and discharge, the process is seamless, and we prevent unnecessary duplication and variation in care.”
Ken Saman, CEO of Personify Care, said, “We’re delighted to be working with Consultmed to provide an interoperable solution that supports a seamless user experience that reduces the pressure on clinical staff, improves visibility of patient progress across the care continuum, and ultimately improves the experience and outcomes for patients.”
About Personify Care
Personify Care delivers enterprise digital pathway and patient engagement solutions to health systems across Australia, New Zealand and globally. Personify Care provides essential technology infrastructure for health systems to capture high quality, high frequency patient data to support their care across the entire patient journey. ISO 27001:2022 certified with full 2-way EHR interoperability, the platform enables clinical teams to rapidly convert clinical guidelines into digital patient pathways proven to reduce administrative burden on staff and ensure patients are better informed and prepared for their hospital appointment or admission.
About consultmed
Consultmed is a next-generation, cloud hosted referral management and automated workflow solution to seamlessly connect healthcare providers with a robust framework for secure transmission, triage and exchange of clinical documents associated with the patient journey.
For more information on the consultmed and Personify Care partnership, contact us here.
