Clinical health assessments are critical to managing patient risks in the lead up to their hospital admission.
However, Australian studies* show that increasing pre-admission patient risk assessments forms are increasing “burdens on patients and staff”. The cognitive and administrative burdens highlighted in the study are unpinned by the reliance on paper and phone calls in many hospitals.
In 2020, the requirement for hospitals and clinics to screen patients for COVID-19 emphasised the potential risk of not completing assessments prior to admission. With this rapid increase in screening requirements and pressures to reduce revisitation rates, it’s imperative for hospitals to streamline pre-admission assessments.
So if teams are getting more pre-admission patient risks assessments each year, and have limited resources, it begs the question…
Are we compromising our pre-admission teams ability to capture risks?
We hear from our community that the time consuming process to digest multiple forms and complex data points is a burden for both staff and patients. If not addressed, this can lead to delay for interventions, staff burnout and frustrated patients.
Digital Pathways give hospitals the choice to streamline assessments and data management. Let’s take a look at what digital pre-admission screening is, and how these pathways can help reduce these burdens on pre-admission teams.
- The difference between a digital form and a pre-admission pathway
- What about older or complex patients?
- How digital pathways can help pre-admission teams
- Enhancing the value of face-to-face appointments and phone calls
- How to get approval when you don’t have a budget?
Technology is not going to replace the engagement of high risk patients or patients that need attention due to risk factors. Rather, technology can help teams spend more quality time with those patients; rather than placing multiple calls, and chasing and digesting forms. The long term impact of this can be enhanced care and reduced re-visitation rates at hospitals after procedures.
How to get approval when you don’t have a budget?
All these benefits sound amazing, right? However, budgets and resources are tight. So here are a few things that have helped other pre-admission teams secure funding to convert their paper or patient portal forms into a digital pre-admission pathway.
Digital Pathways pay for themselves in a few months
Budget is being secured, even in environments with limited capacity to spend on technology. The clear financial and clinical benefits seen by other healthcare teams are a significant driver. While every healthcare unit is unique, we’re not talking years of IT scoping, multi-year contracts or millions of dollars of investment. Cloud solutions like Personify Care can be planned and implemented (by the team that will use it) in weeks. Plus, have a positive financial return on investment in months. Two factors any executive will be interested to hear.
In a recent review, we found that one public hospital in Australia had more than 500% return on investment within the first 6 months of implementing their digital pathway. This calculation took into account the number of nurses required to screen patients, the average patient response rate and cost of the solution.
Organisational efficiency demands
Digital Pre-admission Pathways typically get supported at an organisation level because of demands for efficiency from scarce resources and budgets.
We hear from many customers that the increasing demand on clinical services is putting additional pressure on frontline teams. Some hospitals have secured funding by walking executives through the time efficiencies gained by using digital pre-admission patient risk assessments. And then, how these valuable resources can be more efficiently utilised by the team or hospital.
Technology shouldn’t replace personalised patient care
We understand that it can be daunting to contemplate trying to get something approved given all the competing priorities. Not to mention, when you have patients to care for in the meantime.
We’re more than happy to share how we’ve helped other teams get the required approvals, within a few weeks.
Better yet, we can customise and have you setup in days with a Pre-admission Pathway that screens your pre-admission patient risk assessments.
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Plus, the ability for a patients relative to act as a proxy within a digital pathway is another method to boost patient response rates. While introducing a new technology may sound daunting, modern applications can be implemented and have patient risks being assessed within days.